FAQ

Frequently Ask Questions

What locations do you service?

Currently we service in Yangon for the following Townships -

  •   Thingangyun Township
  •   South Okkalapa Township
  •   North Dagon Township
  •   Yankin Township
  •   Tamwe Township
  •   Thaketa Township
  •   Dawbone Township
  •   Mingalar Taung Nyunt Township
  •   Pazuntaung Township
  •   Botahtaung Township
  •   KyaukTaDa Township
  •   Pabedan Township
  •   Latha Township
  •   Lanmadaw Township
  •   Dagon Township
  •   Sanchaung Township
  •   Bahan Township
  •   Kamayut Township
  •   Hlaing Township
  •   Kyeemyindine Township
  •   Ahlone Township
  •   Mayangone Township

Our laundry service has a 48 hours turnaround time. Your clothes are deliver back after cleaning withing 48 hours. You can make a schedule to deliver your clothes by asking the ebiker when he comes pickup laundry to your home.

On the "My Orders" screen of app or website, you can check the process of your laundry status and also see the invoices you ordered.

Not necessarily. You can leave your laundry bag with someone you trust in your home and may write a "Pickup Note" attached in bag.

After our staff picked up your clothes, he will count and identify the types of clothes, and enter in the software system. As soon as this process finish, you will see the laundry service invoice that listed your clothes in qunatity and the order status will change to "Picked Up". You can check and confirm that your clothes are correctly collected by our staff. In case there is something wrong, incorrect quantity or any mistake you see, you can contact us via messenger or phone to check it again. You can also see the total charges, how much you would need to pay.